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What Google Ads Reporting from an Expert Should Look Like

Google Ads Reporting from an Expert: Not Clicks and Impressions, but the Client's Money — 43 Orders, ROAS 8.15, Revenue +67%

Every client wants something different from advertising. For some, the sales figure at the end of the month is enough. Others care about the process: what was done, why some things work and others don't, and where we're heading next. Both approaches are fine — it's everyone's own call.

Contents
  1. How this report differs from a “typical” one
  2. Report: online mattress store, September 10 — October 9, 2026
  3. Conclusion
  4. FAQ

Google Ads Reporting Without the Fluff: 5 Working Options from Simple to Advanced

Video: Google Ads Reporting Without the Fluff: 5 Working Options from Simple to Advanced

But one thing doesn't change: a report should be about the client's money, not about clicks, impressions and CTR. Pretty charts from the ad account and a dozen screenshots don't answer the business owner's main question: how much did I earn, and why.

Below is a fresh monthly report for a real client, an online mattress store, exactly as I sent it. Only the campaign names and competitors have been changed.

How this report differs from a “typical” one

  • Data from the CRM, not from the ad account. The account counts conversions by click date and knows nothing about cancellations. The CRM knows how many orders were actually paid for.
  • Business metrics only: orders, revenue, ROAS, cost per sale (CPS), average order value (AOV).
  • Transparent methodology: what's counted, what isn't, and why.
  • Cancellations shown separately: they neither inflate nor spoil the result, but they show the client the money left on the table.
  • Comparison with last month using the same methodology.
  • Explanation of discrepancies between the ad account and the CRM, so the client doesn't panic when seeing different numbers.
  • Work done and the plan for next month.
  • Notes for the client: what they can improve on their side.

Report: online mattress store, September 10 — October 9, 2026

Results for the period

66,739.62
UAH · $1,483
ad spend
38,266.55
UAH · $850
Search
28,473.06
UAH · $633
PMax

Revenue, ROAS, CPS and AOV based on CRM data

43
orders (excluding cancellations)
543,884.14
UAH · $12,086
revenue
8.15
815%
ROAS
1,552.08
UAH · $34
CPS
12,648.47
UAH · $281
AOV
9
127,979 UAH · $2,844
cancelled

Methodology:

  • Counted: orders from google/cpc, plus direct, orders without UTM tags and “call / not recorded”. There are no other paid sources, so we attribute these orders to advertising.
  • Not counted: google/organic and Instagram.
  • Counted statuses: “sent to production”, “completed”, “handed over for delivery” and new. Cancellations are not included in the result.
  • CPS = spend / sales. ROAS = revenue / spend. AOV = revenue / sales.

Breakdown by source

SourceOrdersRevenue, UAHAOV, UAHCPS, UAHROAS
google/cpc38483,570.14 ($10,746)12,725.53 ($283)1,756.31 ($39)7.25
direct and others560,314.00 ($1,340)12,062.80 ($268)——
Total43543,884.14 ($12,086)12,648.47 ($281)1,552.08 ($34)8.15

Results by campaign

CampaignSpend, UAHOrdersRevenue, UAHAOV, UAHCPS, UAHROAS
Search [name hidden]38,266.55 ($850)25334,854.20 ($7,441)13,394.17 ($298)1,530.66 ($34)8.75
PMax [name hidden]28,473.06 ($633)13148,715.94 ($3,305)11,439.69 ($254)2,190.24 ($49)5.22
Total google/cpc66,739.62 ($1,483)38483,570.14 ($10,746)12,725.53 ($283)1,756.31 ($39)7.25

Cancelled orders

9 cancellations totaling 127,979 UAH ($2,844). The reasons have nothing to do with advertising: the customer bought elsewhere, the delivery terms didn't work for them, incorrect or duplicate data. Not included in the result.

SourceStatusAmount, UAH
google/cpc · Searchcancelled12,119 ($269)
google/cpc · Searchbought elsewhere8,890 ($198)
google/cpc · Searchout of stock4,185 ($93)
google/cpc · PMaxbought elsewhere5,890 ($131)
google/cpc · PMaxincorrect data30,086 ($669)
google/cpc · PMaxcouldn't agree on delivery24,900 ($553)
chatgpt.combought elsewhere8,999 ($200)
no sourcecouldn't agree on delivery14,772 ($328)
directincorrect data18,138 ($403)
Total: 9127,979 ($2,844)

Comparison with the previous month

Metric10.08–09.0910.09–09.10Change
Spend46,862.67 UAH ($1,041)66,739.62 UAH ($1,483)+42.4%
google/cpc: orders2538+52.0%
google/cpc: revenue289,107.88 UAH ($6,425)483,570.14 UAH ($10,746)+67.3%
google/cpc: AOV11,564.32 UAH ($257)12,725.53 UAH ($283)+10.0%
google/cpc: CPS1,874.51 UAH ($42)1,756.31 UAH ($39)−6.3%
google/cpc: ROAS6.177.25+17.4%
Total: orders3843+13.2%
Total: revenue402,846.88 UAH ($8,952)543,884.14 UAH ($12,086)+35.0%
Total: AOV10,601.23 UAH ($236)12,648.47 UAH ($281)+19.3%
Total: CPS1,233.23 UAH ($27)1,552.08 UAH ($34)+25.9%
Total: ROAS8.608.15−5.2%

Takeaway on the trend: the budget grew by 42%, while overall ROAS dipped by only 5% (from 8.60 to 8.15). Revenue from google/cpc grew by 67%, average order value by 10%. The gap between +67% for google/cpc and +35% overall comes from better attribution: last month there were 13 sales in direct and unattributed, now there are 5. This is the third month in a row of positive growth.

Why the numbers in the ad account and the CRM differ

  • We weren't running on offline conversions from the CRM for the whole month: at the start, the account was receiving conversions from GA4.
  • The account counts a conversion by click date, not by order date.
  • Conversions are uploaded once a day, so they show up in the account the next day.
  • Orders without a Google Click ID don't make it into Google Ads. Why this happens with orders from messengers and email — in a separate article.
  • After Google updated the format on its side, some conversions came in as a batch.

Work done

  • Refined the script that sends offline conversions from the CRM, and the data format, to meet Google's new requirements
  • Full switch to optimizing for real orders from the CRM
  • Data analysis in Google Ads, GA4, Merchant Center and the CRM
  • Negative keywords, keyword research, location exclusions, device bid adjustments
  • Changes in Performance Max: paused underperforming products, added new assets
  • Budget reallocation and bid strategy changes
  • Reconciliation of orders against the CRM and attribution

Plan for next month

  1. Shift budget to the Search campaign (ROAS 8.75 vs. 5.22 in PMax)
  2. Careful budget increase
  3. A management dashboard combining the CRM and Google Ads — I showed what this looks like in the article on end-to-end analytics
  4. Optimization for actual sales
  5. Working on products in Merchant Center
  6. Monitoring the ratio of calls to real orders

Notes for the client

  • Cancellations due to delivery, incorrect data or buying elsewhere add up to 127,979 UAH ($2,844) in lost revenue. Only the client can do something about them.
  • Some orders have no attribution: the manager manually sets “call / not recorded” or doesn't fill in the UTM. Those sales never reach Google Ads and don't help the system learn.

Conclusion

A report shouldn't impress with the number of screenshots. It should answer three questions: how much the client earned, why it turned out that way, and what we do next. Everything else is noise.

If you care about the results of your advertising and want to see in it what actually matters — profit — get in touch, my contacts are on this page. How I build this kind of reporting is on the end-to-end analytics service page.

How this store got to these numbers — feed enrichment, shipping_label and the switch to CRM data — in the mattress store case with ROAS 7.77.

Why I do not treat CTR as a KPI or build reporting on it — in a separate article: does CTR affect business metrics.

The report can also live in one dashboard — Looker Studio dashboards for Google Ads and GA4.

To keep UTM tags consistent and typo-free, I use my own UTM builder.

The GA4 reports I start and end my working day with — see 11 GA4 reports I use in my work.

Related services
End-to-end analytics All inquiry sources and CRM sales in one picture: you see which channel actually brings money. from $400Learn more CRM integration with Google Ads Offline conversions: real sales from your CRM flow back into Google Ads, so the algorithm learns from revenue, not leads. from $300Learn more
Want reporting that shows money, not clicks? Get in touch

FAQ on the topic

Frequently asked questions

What metrics should a Google Ads report include?
Orders, revenue, ROAS, cost per sale (CPS) and average order value — ideally based on CRM data. Clicks, impressions and CTR are supporting metrics for the specialist, not for the business owner.
Why don't the numbers in Google Ads and the CRM match?
The account counts conversions by click date, doesn't account for cancellations or orders without a Google Click ID, and offline conversions are uploaded with a delay. That's why CRM data is a more reliable way to evaluate results.
Should cancelled orders be taken into account?
Not in the result, but they should be shown separately. That's money the business missed out on for reasons outside advertising, and the client can do something about it.
How often do you need Google Ads reporting?
A full report once a month, compared with the previous period using the same methodology. Operational metrics can be tracked more often in a dashboard.
What is CPS and how is it different from CPA?
CPS is the cost of one real sale: spend divided by the number of paid orders. CPA can be calculated for any action, such as a lead form submission, which doesn't always turn into a sale.



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